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Customers are unforgiving, especially when their products and services are on the line. For businesses in the transportation industry, taking the time to carefully review every little detail is crucial to ensuring their customers get their goods when they need them, where they need them.Problem is, time is also money, and finding the sweet spot between efficient and quality customer service is an everyday challenge for global transport companies like Combi Terminal Twente (CTT). In this video, you'll learn how CTT is leveraging the integration capabilities of Microsoft Teams to provide global customer support powered by AtBot and give clients the ability to track their goods anytime, anywhere.

What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today's leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it's paying off immensely, with the industry expected to reach a value of $60 billion by 2023. So what's the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today's millennial workforce. Read More...

Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who's ever received nefarious "check your email" messages can relate. That's why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one's idea of an efficient workspace. Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today's global businesses. In this infographic, you'll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as cr

St. Luke's University Health Network (SLUHN) looks to the cloud to define a new way of providing health services of its ten hospitals and 300 sites across ten counties in Pennsylvania and New Jersey. This video outlines how the health network embarked on a digital health transformation journey using the Microsoft 365 productivity cloud to empower more than 15,000 employees. The intuitive tools protect sensitive information in cloud applications, simplifying security with interoperable solutions to save time while enhancing the hospital network's security posture. In turn, this optimizes health team collaboration and improves patient experience. Read More...

Microsoft invests in compliance and risk management to help your customers more easily protect and govern their data, address regulations and standards, and mitigate insider risks. The how-to guidance article announces new capabilities in Microsoft 365 that use machine learning and intelligence to help your customers address compliance and risk management in their organizations. Read More...

Learn how Microsoft Defender Advanced Threat Protection delivers preventative protection, post-breach detection, automated investigation, and response for enterprise networks. Watch this video for an overview.

Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection. View: Security Fortify infographic

More of the workforce is working remotely than ever before. Organizations are adapting and implementing new remote access solutions. Now is the time to evaluate the Microsoft tools you already have at your fingertips and leverage the built-in remote work security features and capabilities. Read more in this article from National Law Review. Read More...